TERMS OF SERVICE FOR WWW.ECOBUILDGRAM.COM.CN
Effective Date: June 16, 2026
Service Provider / Website Owner: Buildgram New Material Tech(shanghai) Co., Ltd
Address: No. 988, Shenchang Road, Minhang District, Shanghai, China
1. Service Scope & Definition
1.1 Platform Services: www.ecobuildgram.com.cn (hereinafter referred to as the "Website") is operated by Buildgram New Material Tech(shanghai) Co., Ltd. It is designed to provide global clients with online exhibitions, inquiries, and customized services for prefabricated houses (container houses), insulated sandwich panels (PU/PIR/Rockwool/Glasswool), industrial doors, and cold storage solutions.
1.1 平台服务：www.ecobuildgram.com.cn（以下简称“本网站”）由 Buildgram New Material Tech(shanghai) Co., Ltd 运营，旨在为全球客户提供预制房屋（集装箱房屋）、保温夹芯板（PU/PIR/岩棉/玻璃棉）、工业门及冷库解决方案的在线展示、询盘与定制服务。
1.2 Nature of Business: We are a manufacturer and supply chain partner. The services provided through this Website primarily involve B2B (Business-to-Business) trade of building materials. Retail consumer protection terms for B2C transactions do not apply.
1.2 业务性质：我们是制造商与供应链合作伙伴。本网站提供的服务主要涉及建筑材料的B2B（企业对企业）贸易，不适用于个人消费者（B2C）的零售保护条款。
1.3 Account Responsibility: By submitting an inquiry or placing an order through this Website, you acknowledge that you are acting on behalf of a business entity and guarantee that all provided information (e.g., company name, tax ID, delivery address) is true and valid.
1.3 账户责任：若您通过本网站提交询盘或下订单，即表示您是以企业身份行事，并保证所提供的信息（如公司名称、税号、收货地址）真实有效。
2. Products & Custom Manufacturing
2.1 Customization Services: Buildgram offers OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. Clients may customize product dimensions, colors, thickness, and technical parameters.
2.1 定制化服务：Buildgram 提供 OEM（代工生产）和 ODM（研发设计）服务。客户可定制产品的尺寸、颜色、厚度及技术参数。
2.2 Technical Tolerances: Due to the manufacturing characteristics of building materials, custom products may have minor dimensional tolerances or color variations. These are considered normal within the industry and do not constitute product quality defects.
2.2 技术偏差：由于建筑材料的生产特性，定制产品可能存在轻微的尺寸公差或色差，这在行业内被视为正常范围，不视为产品质量问题。
2.3 Intellectual Property: All product design drawings, images, and technical documents displayed on this Website are copyrighted by Buildgram New Material Tech(shanghai) Co., Ltd or its authorized parties. Unauthorized copying or use for third-party production is strictly prohibited.
2.3 知识产权：本网站展示的所有产品设计图纸、图片及技术文档版权归 Buildgram New Material Tech(shanghai) Co., Ltd 或其授权方所有。未经授权，严禁复制或用于第三方生产。
3. Orders, Payment & Pricing
3.1 Quotation Validity: Due to frequent fluctuations in raw material market prices, our quotations are generally valid for 30 days. Prices must be reconfirmed for orders placed beyond this period.
3.1 报价有效期：原材料市场价格波动较大，我们的报价通常有效期为30天。超过期限需重新确认价格。
3.2 Payment Terms: Standard payment methods are typically T/T (Telegraphic Transfer) or L/C (Letter of Credit). A specified percentage of prepayment is required upon order confirmation, with the remaining balance due prior to shipment.
3.2 付款条款：标准付款方式通常为 T/T（电汇）或 L/C（信用证）。订单确认后需支付一定比例预付款，发货前付清尾款。
3.3 Lead Time: Production lead time is calculated from the date the prepayment is received and drawings are confirmed. While we strive for on-time delivery, we are not liable for delays caused by force majeure events (e.g., natural disasters, pandemics, government policies).
3.3 生产周期：生产周期（Lead Time）自收到预付款及确认图纸之日起计算。我们会尽力按时交货，但因不可抗力（如自然灾害、疫情、政府政策）导致的延误不承担责任。
4. Shipping, Delivery & Customs
4.1 Incoterms: We adhere to the International Commercial Terms (Incoterms). Unless otherwise agreed in writing, standard trade terms are typically FOB Shanghai or CIF Destination Port.
4.1 贸易术语：我们遵循国际贸易术语解释通则（Incoterms）。除非另有书面约定，标准贸易条款通常为 FOB 上海 或 CIF 目的港。
4.2 Transfer of Risk: The risk of loss or damage to the goods transfers to the buyer when the goods pass the ship's rail at the port of shipment (or are delivered to the first carrier).
4.2 风险转移：货物灭失或损坏的风险在货物越过装运港船舷（或交付给第一承运人）时转移给买方。
4.3 Import Compliance: The buyer is responsible for handling customs clearance at the destination country, paying applicable tariffs and VAT, and ensuring the products comply with local building codes, fire safety standards, and environmental regulations. Buildgram can provide necessary document support (e.g., CE certificates, test reports).
4.3 进口合规：买方负责办理目的国的清关手续、缴纳关税及增值税，并确保产品符合当地的建筑规范、消防标准及环保要求。Buildgram 可提供必要的文件支持（如CE证书、测试报告）。
5. Warranty & Disclaimer
5.1 Quality Commitment: Buildgram warrants that products will be free from significant defects in materials and workmanship. The warranty period for steel structures and metal panels is typically 1 year (subject to specific product agreements).
5.1 质量承诺：Buildgram 承诺产品在材料和工艺上无重大缺陷。钢结构及金属面板的质保期通常为1年（具体视产品而定）。
5.2 Disclaimer: Damage resulting from improper DIY installation by the buyer, usage environments exceeding design specifications (e.g., winds over Force 12, earthquakes over Magnitude 8), or lack of regular maintenance is not covered under warranty. This Website may contain links to third-party websites. We assume no responsibility for third-party content.
5.2 免责条款：因买方自行安装不当、使用环境超出设计范围（如超过12级风力、8级地震）或未进行定期维护导致的损坏，不在质保范围内。本网站可能包含指向第三方网站的链接，我们不对第三方内容负责。
5.3 Limitation of Liability: Under no circumstances shall Buildgram's maximum liability exceed 100% of the total order value.
5.3 责任限制：在任何情况下，Buildgram 的最大赔偿责任不超过订单总价的100%。
6. Privacy & Data Protection
6.1 Data Usage: Customer data collected (e.g., email, phone number) is used solely for processing orders, logistics tracking, and after-sales service. We commit to protecting customer privacy and will not sell it to third parties.
6.1 数据使用：我们收集的客户数据（如邮箱、电话）仅用于处理订单、物流跟踪及售后服务。我们承诺保护客户隐私，不会出售给第三方。
6.2 GDPR/CCPA Compliance: For clients in the European Union (GDPR) and California (CCPA), we provide support for data access and deletion rights as required by applicable laws.
6.2 GDPR/CCPA合规：对于欧盟（GDPR）及加州（CCPA）客户，我们提供相应的数据访问与删除权利支持。
7. Modifications & Termination
7.1 Agreement Modifications: We reserve the right to update these Terms at any time. Updated Terms take effect immediately upon publication on the Website.
7.1 协议修改：我们有权随时更新本条款。更新后的条款将在网站发布后立即生效。
7.2 Contract Termination: If a client violates payment obligations or applicable laws, Buildgram reserves the right to suspend or terminate cooperation and pursue compensation for incurred costs.
7.2 合同终止：若客户违反付款义务或适用法律，Buildgram 有权暂停或终止合作，并保留追索已产生费用的权利。
8. Dispute Resolution
8.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the People's Republic of China.
8.1 适用法律：本协议受中华人民共和国法律管辖。
8.2 Dispute Resolution: Any disputes arising from this Agreement shall first be resolved through friendly negotiations. If no settlement is reached, either party may submit the dispute to the Shanghai International Economic and Trade Arbitration Commission (SHIAC) for arbitration.
8.2 争议解决：因本协议引起的任何争议，双方应首先通过友好协商解决；协商不成的，任何一方可向上海国际经济贸易仲裁委员会 (SHIAC) 申请仲裁。